Energy utilities

Blog posts

Aki Pesola

Lead Business Consultant, Tieto

District heating is a superb invention. Even so, it will not be competitive in the next decade without major changes in its operating model. More

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Timo Karpola

Head of New Energy Services, ICS, Tieto

The utility industry is grappling with ways of staying relevant – and indeed, staying in business – in the rapidly changing energy market. There is a strong drive for transformation from a retailer to an energy service provider. But how to do that? Timo Karpola, Tieto’s Head of New Energy Services, outlines some paths to success and helps you explore where to find the value. More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

There has been a lot of talk about the recent trends in the energy business, changing customer behaviour, increasing competition and regulation, and narrowing margins. You’ve been told time and again how you should change your business model to keep up with this evolution. But what is it that actually has changed and what do you need to actually do? More

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Niko Jauhiainen

Product Manager, Tieto

Smart electricity meters, Advanced Metering Infrastructure, Artificial Intelligence, the Internet of Things and Distributed Energy Solutions are familiar buzzwords. These, and the collection of exact data, could theoretically lead to some consumer devices being remotely switched off at peak consumption times. But hold on while Niko Jauhiainen explains. More

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Timo Karpola

Head of New Energy Services, ICS, Tieto

A changing business environment, new competition and leaps in technology are turning business-as-usual into a survival game for many energy retailers. An open mind and being prepared to think differently can be the life-saving kit. More

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Olof Ferenius

Head of Energy Utilities, Tieto

Smart metering is entering its second generation, and the distributors are preparing for massive investments in the coming years. Are you making full use of the digital possibilities of your Automated Metering Infrastructure? More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

The Nordic countries are introducing the second generation of smart meters. The rest of Europe is embarking on a first-generation rollout. What should we know and learn about smart metering? More

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Olof Ferenius

Head of Energy Utilities, Tieto

Energy retailers should learn from petrol stations. Selling petrol gives only a slim margin, so to stay in business you need to find a complementary offering that has a better yield. Petrol stations have found coffee – how will you do it? More

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Aniruddha Khadkikar

Energy and Utilities, Tieto

Today, a world without a guaranteed energy supply is unimaginable. Humanity survives and progresses because of energy. More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

Since last year, some interesting developments have taken place in the Nordic energy market. More

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Joni Räsänen

Value Proposition Owner, Tieto

The Nordic energy market regulator mandates that by 2030, all the Nordic countries will be a part of a Nordic datahub. It is a network of national datahubs that will link all energy market actors – distributors, retailers and consumers – providing them integrated access to all metering data. More

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Jyri Kivinen

Strategy & Business Development Manager, Energy Utilities, Tieto

The energy revolution is powered by advances in renewable energy technologies, electrified transportation, energy storages and digitalisation. More

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Olof Ferenius

Head of Energy Utilities, Tieto

Energy utilities today are facing unprecedented competitive difficulties. Energy prices have reached rock bottom, competition is fiercer than ever, and new regulations are continually reshaping market conditions. When competing on price or services is no longer possible, one of the most powerful ways to differentiate your business — and to win energy customers — is through excellent customer support. To address this focus, energy companies should streamline their operations to address seven key factors that enhance customer-centricity. More

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Vegard Høynes

Project Manager, Tieto

Jan Berntzen

Lead Solution Architect, Tieto

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Gaia Gallotti

Research Manager, IDC Energy Insights

Roberta Bigliani

Head - Europe, Middle East & Africa, IDC Energy Insights

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Vegard Høynes

Project Manager, Tieto

Jan Berntzen

Lead Solution Architect, Tieto

Are smart meters finally ready to change the way we consume energy? The upcoming second wave of smart meters and advanced metering infrastructure (AMI) will deliver upgrades that have the potential to shake up the energy market. How can consumers take full advantage of the new features, and what are the key advantages of AMI to energy utilities? More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

How can energy retailers use digitalisation and automation to improve their processes and overcome the obstacles that are currently holding them back? There are two overriding major energy retail trends that should be on every energy company’s to-do list this autumn: hunting the most profitable customer and discovering the online customer journey. More

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Eirik Tryggeseth

Lead Solution Architect, Tieto

Moving to the cloud, demands a partner that provides a Service Level Agreement (SLA) that guarantees you a good night’s sleep. A good SLA provides the necessary security governance, authorization within data centres and quality assurance. This forms the foundation of the continuity that your business requires and your own customers expect. More

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Krister Koen

Marketing Manager, Tieto

The energy industry is entering a period of change with higher requirements and new rules of play. More

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Jaakko Vilén

Sales Director, Fintech Customer Experience, Tieto

This spring I have been travelling across Sweden: Växjö, Norrköping, Sundsvall, Stockholm and next up Falun hosting multiple breakfast seminars, presenting our view on digitalizing industrial business and learning about our customers’ view on this. Having met several forest and paper industry companies, I have had a good chance to compare Sweden and Finland. More

Guest blog post: Customers Have Changed — Have Utilities?

April 26, 2016. | Roberta Bigliani, IDC Energy Insights | Gaia Gallotti, IDC Energy Insights

Roberta Bigliani

Head - Europe, Middle East & Africa, IDC Energy Insights

Gaia Gallotti

Research Manager, IDC Energy Insights

Since their inception, utilities have always employed brilliant people. We joke that often utilities are too smart for their own good. But you know what they say — "behind every joke there's a little bit of truth."  More

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Cristina Petrescu

Executive Vice President, Public, Healthcare & Welfare, Tieto

Microgeneration, electric cars and smart homes—today these concepts may sound futuristic, but they may be fundamental to the energy industry in just 5 years. Environmental efficiency is a great opportunity for energy businesses to improve the lives of their customers—but this also places new demands on electric meters, power distribution grids and digital services. Looking into the near future, these are some of biggest opportunities. More

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Olof Ferenius

Head of Energy Utilities, Tieto

Digitalization has changed corporate life forever, but sometimes it is less obvious how it has had an impact in real life. Even though it is a perennial topic of discussion, business managers seldom talk about digitalization IRL—in real life. In this blog Olof Ferenius discusses one of the most commonly raised questions: how can energy companies leverage digitalization IRL? More

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Annastiina Larronmaa

Delivery Executive for Energy Utilities, Tieto

Why is customer experience management (CEM) increasingly important in the energy sector, and how can energy companies address this need? Annastiina Larronmaa, Delivery Executive for Tieto Energy and Utilities, answers these questions and offers insights about customer experience management for energy companies. More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

The Nordic hub will change the entire foundation of the energy industry for retail, distribution and consumers alike—and it is just around the corner. If you are running a business in the energy market, connecting to the hub will pose a big challenge - but also a tremendous opportunity to increase your customers base in the upcoming years. More

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Data and analytics are hot industry buzzwords. Every single company in business today could benefit from utilising the appropriate data and analyses to improve their operations and better serve their customers. What are the most important things to consider when analysing data to bring knowledge to energy business decisions? More

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Timo Karpola

Head of New Energy Services, ICS, Tieto

The Internet of Things will reshape the energy business in the coming years. New opportunities will arise for both energy retail companies and distributors—but what forms will these opportunities take? In a series of two blog posts, we dig into the benefits that the Internet of Things could bring to both energy retailers and distributors. More

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Timo Karpola

Head of New Energy Services, ICS, Tieto

The Internet of Things provides a huge opportunity for companies in the energy industry to reinvent themselves. But how can energy retailers and distributors utilise the overwhelming amount of available data to gain a competitive edge and retain customers? More

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Lauri Pulkkinen

Lead Enterprise Architect, Tieto

Big change in the energy industry is ahead—both for consumers and companies, as smart meter readings will convert real-time energy consumption into readable sums of money, and payments fixed once per calendar month become history. Real-time rating and billing is the key terminology for electricity of tomorrow. More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

In the near future, data information will flow efficiently among actors in the Nordic energy market via data hubs within the Nordic countries. The new hubs link all market actors—distributors, retailers and consumers—and provide integrated access to all metering data. For consumers, this transformation will result in a greater customer experience. More

Jussi Antikainen

Planning Manager, Savon Voima Verkko Oy

As electricity is so critical in today's society—for individuals, companies and society as a whole—it is crucial that power providers ensure that the production and distribution of electricity is reliable. Jussi Antikainen from Savon Voima explains how reliable energy is delivered in a digitalized world. More

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Tuomas Räsänen

Lead Product Manager, Tieto

As we've grown more reliant on electricity, power outages have become increasingly problematic. Our energy dependence is inescapable—our homes and workplaces brim with electricity-hungry devices. Could you live a week without energy? Who would do your work? (Certainly not your computers, smartphones and other gadgets). We assume electrical power will always be available, so we only notice its absence. More

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Ari Oksanen

Head of Business Development, Energy & Utilities, Tieto

All energy companies in the Nordics are more or less on the path towards digitalization. The journey to digitalization is as much about technology as it is about altering human behaviour and corporate culture. Collectively, cloud services comprise a set of technologies that is uniquely suited to changing how people do things. In this blog post I highlight some aspects of digitalization in the Nordic energy industry. More

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Carl Lidholm

Head of Strategy and New Business, Energy Utilities, Tieto

In the modern world, companies have to be present across multiple channels to serve their customers. This means being accessible on social media, websites, chatrooms, and mobile devices. This is necessary for all industries, including energy. More

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Cristina Petrescu

Executive Vice President, Public, Healthcare & Welfare, Tieto

Did you know that the Nordic energy market is one of the first free electric-energy markets in Europe? The energy market is experiencing a lot of interesting changes at the moment, and here are some of my views on the interesting things in this industry More

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