Insights and perspectives

In this section we gather thoughts, words and visions on Business transformation, Cloud, Customer experience management, Digitalization, Industrial Internet, Innovation and Modernization.

Esa Manneri

Customer Executive, Government sector in Finland, Tieto

Public sector organizations are adapting their processes to ensure GDPR compliance. One major concern is how citizens’ data is spread out in data silos that may be out of sync. Why is this critical, and what must be done? More

Valdis Janovs

Head of Retail Payments and Cards, Tieto

Edgars Bremze

Senior offering manager, Tieto

Closing of last year saw the launch of new instant payment schemes in the US and Eurozone. The main commercial banks in the US are behind RTP®, and nearly 600 payment institutions from eight European countries are participating in SCT Inst (SEPA Instant Credit Transfer). More

Kia Haring

Head of Global Communications, Tieto

The #MeToo movement has had a tremendous impact and has expanded into a global phenomenon of discussions and initiatives to improve human rights. I hope this will continue to contribute towards creating a more equal and value-based society. This development also demands more transparency and a more active role for corporations driving this positive change. More

Markus Melin

Head of Tieto Security Services, Tieto

With the new year still in its diapers, it is time to do some scrying to see the top cybersecurity trends we expect to be high on the agenda this year. More

Sami Uski

Advisor, Customer Experience in Financial Services, Tieto

Working and developing in different ecosystems has taught us some important lessons. Together, we can move forward and make financial services better and more customer-centric than they have ever been. More

Timo Ahomäki

Head of Portfolio Development, Tieto Security Services

Public sector organisations have no immunity from the effects of GDPR. Coming into force in May, it will impact organisations as well as NGOs and the public sector. There is no room for silos in data handling. You need to be aware at all times what private data you have, where it resides, and who is handling it. More

Kimmo Alkio

President & CEO , Tieto

We are witnessing a multi-faceted, dynamic era of digitalization and countless news on latest technologies such as artificial intelligence, blockchain and robotics keep appearing on daily basis. More

My highlights from Slush 2017

December 12, 2017. | Jaakko Vilén, Tieto

Jaakko Vilén

Sales Director, Fintech Customer Experience, Tieto

Slush 2017 was the first Slush I got to experience in person. Naturally, I had followed the hype and listened to top pitches online during previous years. Slush began as a networking event for startups and venture capitalists but has grown into a phenomenon where thousands of people come to see and explore new innovations. Corporations have also become part of the picture, as sponsors and exhibitors at the event. And of course, as possible buyers. More

Tuukka Karjalainen

Solution manager, Tieto

Combining in-store and online to serve customers better has been a hot topic for retailers in recent years. Three recent studies examined how retailers have walked the talk in the Nordics. I've wrapped up the results to an overview of the Nordic omnichannel fulfillment. More

Terhi Rautiainen

Lead Data Scientist, Industrial and Consumer Services, Tieto

Do you want to know what factors keep your customers satisfied, or why your customer is dissatisfied? In this blog, I’ll open the core of customer churn analytics, and the benefits it offers to companies. It’s a question of the ability to predict and analyse things that weaken the customer relationship, or vice versa, which factors behind increased satisfaction come up in long-lasting customer relationships. More

Suzana Drakulic

Director Workspace services, Tieto

Albert Einstein’s statement, “Education is not the learning of facts but training the mind how to think”, frames the mindset for how knowledge work will change in 2018. A mind that is trained how to think, will likely also find the quickest way to best execute and implement the “all-not-yet-know” changes ahead of us. Passion, perseverance, problem solving, judgment, relationship building, collaborating and communicating skills, and attitudes, are key for the knowledge workers’ success. More

The digital factory… where is it?

December 7, 2017. | Rory Moore, Tieto

Rory Moore

Head of Industrial Services, Tieto

Digital is good. Transformation is even better! When we speak to many of our factory owner clients, we hear the same challenges repeated over and over again: “how can we achieve a holistic view of our production floor and processes when there is a disconnected ecosystem?” This is perhaps the most relevant question of our time. More

Markus Melin

Head of Tieto Security Services, Tieto

Increasing mobility is a megatrend that shows no signs of weakening. Consumers as well as employees want to stay connected wherever one may roam. But are we carrying a ticking cyber security bomb in our pocket? The answer is a resounding 'yes'. More

When slush is turning into snow

December 5, 2017. | Ari Järvelä, Tieto

Ari Järvelä

Head of Data-Driven Businesses, Tieto

I felt exhausted but happy while driving home from Slush 2017 last Friday. Tieto has been one of the main partners of the event for a few years now, and the investment has definitely paid off, in terms of both, awareness and business. More

Kai Kuohuva

Senior Legal Counsel, Tieto

The EU General Data Protection Regulation (GDPR) is only six months away, and preparations should be well under way by now. More

Make Meaning - Not Money

December 4, 2017. | Charlotta Wark, Tieto

Charlotta Wark

Head of Financial Digital Channels, Tieto

There's a lot going on right now. And it's all happening with the speed of lightning! Looking at the Financial sector, it's easy to start to panic trying to just keep up with all the ongoing external pressures, such as the new technology trends, the regulatory constraints, the "new customer" whom is no longer loyal to a brand, but is looking for functionality and added value. I'm sometimes asked to advice on what to prioritize and how to set up the organization to become highly innovative. How to seize these new business opportunities and potential new revenue streams. More

Carsten Henke

Managing Director Tieto Germany & Head of Production Excellence, Tieto

Design thinking, a new culture for problem-solving, is an exciting new concept that can benefit even a conservative industry such as paper and board. More

Marc Salas Martínez

Innovation Coach, Tieto

Data has become like water for businesses — a precondition for economic life — as it is the prime driver of human experience and value in the future. Through the Tieto Data Incubator, we innovate data-driven business opportunities together within an impressive ecosystem. This offers both unforeseen possibilities for startups as well as more efficient value creation for our customers. Tieto Intelligent Wellbeing and Tieto Emphatic Building are just two examples of our already commercialized innovations. More

Mika Tuohimetsä

Vice President, Tieto

DevOps (Development & Operations) is the best way to answer the challenges many organizations are facing today and to create more value for customers. More

The future of real-time payments in the Nordics

November 22, 2017. | Christian Segersven, Tieto Financial Services

Christian Segersven

Executive Vice President, Tieto Financial Services

It is a very exciting time for real-time payments in the Nordics. Services like Swish and Siirto began with person-to-person payments and are now growing extremely fast within e-commerce. And the future will see more customer-oriented services that makes users’ lives easier. More

Juha Jumppanen

Senior Vice President, Member Services, Metsä

Approximately 700,000 Finns own forests, and the value of those privately owned forests is around 40 billion euros. Today, almost 30% of all timber transactions are digital, and 50% of under 50-year-old forest ownersalready use digital services. More

Tuija Tamghart

Manager, Quality Assurance and Testing Services, Tieto

Most development teams are measured by the amount of functionalities they produce, not on how secure their code is. But you get what you measure. Is this something that should change? What should a software buyer demand from testing? More

Markus Hautala

Head of Blockchain Solutions, Tieto

Antti Kettunen

Digital Hustler, Tieto

Markus Hautala and Antti Kettunen reveal how Blockchain has rapidly emerged as one of the disrupting technologies of the digital age More

Raghunath Koduvayur

Head of Marketing, Technology Services and Modernisation and Strategic Marketing., Tieto

Europe´s leading startup event, Slush 2017 has sent out a call for solvers and we are proud to partner with them as a main sponsor again this year. Together, we will be seeking solutions to the challenges that we face as a society and the ones that our partners face in business. More

Miikka Korja

Chief Innovation Officer, Associate Professor, Consultant Neurosurgeon, Helsinki University Hospital (HUS)

The sexy media hype around healthcare big data analytics has not started to fade away, yet very few - if any - healthcare organizations have succeeded in living up to the hype. More

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