Insights and perspectives

In this section we gather thoughts, words and visions on Business transformation, Cloud, Customer experience management, Digitalization, Industrial Internet, Innovation and Modernization.

Susanna Rostedt

Customer Experience Manager, Intrum

As the new year unfolds, it is a great time to summarize learnings from the previous one. Last year, we at Intrum started a journey towards something new with our first external hackathon organized in collaboration with Tieto, IBM and Nordic Finance Innovation. More

Life as a Lead Solution Architect in Tieto CEM

December 28, 2018. | Marko Ullgren, Customer Experience Management business unit, Tieto

Marko Ullgren

Lead Solution Architect, Customer Experience Management business unit, Tieto

My interest in the art of coding was first sparked when I got a Commodore 64 home computer as a kid. The idea of making a career out of IT first came to me when I was a university student majoring in physics, and I soon switched majors to computer science. Shortly after that I ended up working as a part-time software designer, and I you could say that I am still on that same path today. More

Our journey toward the Autonomous World

December 21, 2018. | Edzard Overbeek, HERE Technologies

Edzard Overbeek

CEO, HERE Technologies

We believe that the fast approaching Autonomous World is going to be a safer, gentler and more efficient world. A world where we have more time to share with the people we love. More

Oskar Ehrnström

Lead Business Development Manager, Tieto

The storm of cybersecurity challenges that faces organizations in the Nordics today puts them under a lot of pressure. Not only do they have to defend against adversaries that are highly motivated and very well-funded; they have to do so at the same time as they themselves are transforming at a faster pace than ever. More

Jasmiina Galenius

WFM & HCM Solution Consultant, Tieto

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” This quote by Sir Richard Branson, the founder of Virgin group is not only trending on LinkedIn, but also in companies, where the struggle to attract and retain the best talents is real. More

Markus Melin

Head of Tieto Security Services, Tieto

IT departments used to have it easy. An organization’s hardware and software were strictly specified, and no deviations were allowed. This led to the infamous shadow IT, where people use their own software, devices, and unsanctioned methods to get the job done – often at the expense of security. More

Sami Uski

Head of Business Development, Banking, Tieto

In the Nordics, a few banks now have their Open Banking platforms available, giving customers access to selected value-added services and providing test access to the account information mandated by PSD2. More

Matti Ristimäki

Director, Data-Driven Business, Tieto

Data can be a huge asset to organisations – providing they are able to use it. More

Tiia Katajamäki

Development Manager, Sustainability, Tieto

The fourth wave of industrialization on its way. By 2030, we will have connected another 2.5 billion people – and altogether 75% of the world’s population – to the “knowledge economy”. The number of connected things will sky rocket too. Conservative analyst from Gartner forecast that, in the next three years alone, the number of IoT devices in use will rise from 14 billion to 25 billion. More

Guest blog: Future Professionals and the Transformation of Work

November 28, 2018. | Olli Alanen, The Children and Youth Foundation

Olli Alanen

Executive Director, The Children and Youth Foundation

The fundamental transformation of work has been a topic of discussion everywhere in recent years. Young people – the future professionals – face something of a dilemma. On the one hand, they are urged to get an education required for entering the labour market. On the other hand, they are told the jobs and careers for which they train might soon disappear forever. More

The Essence of Modern Marketing: When Art Meets Science

November 22, 2018. | Marko Saarinen, Customer Experience Management business unit, Tieto

Marko Saarinen

Head of Marketing Science, Customer Experience Management business unit, Tieto

To succeed and survive in today’s fast-paced world of marketing and customer acquisition and retention, the ability to use data and analytics has become the key success factor. More

They say Virtual Reality is dead

November 22, 2018. | Sami Heinonen, Tieto

Sami Heinonen

XR Specialist, Tieto

…but let me tell you how badly they are mistaken. More

Kia Haring

Head of Global Communications, Tieto

Artificial Intelligence (AI) is one of the most disruptive technologies we have at this moment. It will not only transform every industry, but it will also change the way we do our work every day. It will transform today’s jobs by taking care of the most routine and repetitive tasks faster and more efficiently, making room for work requiring human skills such as empathy and emotional intelligence. More

Liisa Holma

Head of Customer Experience & Insights, Tieto

Oskar Ehrnström

Lead Business Development Manager, Tieto

With just a few weeks until Christmas, we are now entering the most intensive shopping period of the year. It also means that e-commerce businesses are gearing up for their most important sales period of the year, starting with Black Friday on November 23. Web shops are trimmed and the stocks are filled up to their limits to be able to compete for our hard earned money. More

Life as a Solution Consultant in Tieto CEM

November 20, 2018. | Andrej Kurusiov, Customer Experience Management business unit, Tieto

Andrej Kurusiov

Solution Consultant, Customer Experience Management business unit, Tieto

I started as a Solution Consultant in Tieto’s Customer Experience Management unit in the beginning of 2018, and I have just realized it’s been almost a year in the team. Time flies fast as a consultant as you have most of the days different from the previous ones. The unpredictability and ad-hoc projects keep us in shape. More

Life as an Agile Coach in Tieto CEM

November 19, 2018. | Suvi Kuulasmaa, Customer Experience Management business unit, Tieto

Suvi Kuulasmaa

Agile Coach, Customer Experience Management business unit, Tieto

I started my career in software development over 10 years ago. During the past 10 years I have worked for several industries and in many very different, multicultural teams. At the moment I work as an Agile Coach in Tieto’s Customer Experience Management business unit, more specifically in our Commerce team. More

On hybrid cloud nine, come rain or shine - but how?

November 14, 2018. | Peter Österdahl, Tieto Security Services

Peter Österdahl

Business Developer, Tieto Security Services

Hybrid cloud is the next major step in corporate IT evolution. From a cyber security perspective, the transformation to the usage of more cloud computing resources brings multiple benefits, but also raises many issues. What are the key security challenges and their solutions? More

Maija Tenhunen

Senior Manager, Sustainability, Tieto

Recent news headlines have made for grim reading. The ICT sector’s energy consumption is in the rise. Most of internet traffic today is video streaming. Bitcoin uses as much energy as Ireland. Our love for smartphones and gadgets could be endangering the planet. Hang on! Did the digital economy just become the bad guy in the fight against climate change? More

Auli Peltola

Head of SAP Application Lifecycle Management, Application Services, Tieto

Experiences from the SAP Experience Centre. More

Mikko Peltonen

Lead Solution Architect, Security Services, Tieto

Tokenization is gaining more traction as a method to protect sensitive data and to lower cyber security risks. Interest is rising due to GDPR requirements, for instance. What are the benefits of tokenization, and how does it compare to encryption? More

Tuukka Arola

Lead Big Data Architect, Tieto

The advantages of data lakes when it comes to gathering and analysing large quantities of disparate data should now be clear. As I detailed in my previous blog, this new way of thinking about data promises to revolutionise how businesses approach analytics, discovery and learning, offering them a more in-depth, programmable solution for digging deeper into the digital assets they possess. More

Yulia Filipovich

Senior Compliance Manager, Tieto Compliance Cloud, Tieto

In my previous blog post I talked about the Cloud Act, created as a result of the Microsoft Ireland case. This law has a direct impact on the personal data of millions of Europeans – and the financial institutions storing this critical data. More

Janne Hukkanen

Business Architect, Financial Services, Tieto

Will PSD2, a regulatory-driven movement to expose banking APIs, result in something that will make a difference by opening up the competition and European-wide reach of banking services? It is commonly known that PSD2 is not a technical standard, actually quite far from it. Third Party Providers (TPPs) are the ones that should be benefiting from this change, so let's take a look at how this looks from their perspective. More

The framework for immersive experience design

September 28, 2018. | Ksenia Avetisova, Data-Driven Businesses, Tieto | Elena Malakhatka, KTH Royal Institute of Technology

Ksenia Avetisova

Head of Enhanced Reality Lab & Strategic Innovation Lead, Data-Driven Businesses, Tieto

Elena Malakhatka

PHD researcher, KTH Royal Institute of Technology

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