Veli Pirttiaho is leading strategic IT concepts and business development in Tieto Managed Services. His responsibilities include offering development and knowledge sharing between different industries and customers for Service Integration and Management (SIAM).
Service Integration and Management (SIAM) represents a major shift in the provisioning of IT services. The much talked about acronym will bring with it extensive changes into the consumption and delivery of IT services. Veli Pirttiaho discusses the changes from both a customer and service provider perspective. More