Teija has a passion for understanding customer needs and changes in customer behavior in digitalizing world – customer being either consumer, business or internal – and for driving changes to create new ways of working and serving customers. She is determined and ambitious to deliver results, but at the same time pragmatic and people-focused.
Please note, Teija has joined the Tieto alumni team and is currently working elsewhere.
Customer experience comes alive in interactions between people. Despite all your processes and tools, it is the behavior in these interactions that counts the most. More