Satyendra Shrotri is Head of Centre of Excellence for Service Integration and Management within Tieto. His primary focus being on setting up and establishing SIAM CoE, Satyendra comes on-board with a rich and diversified experience across IT and industry domains. His experience encompasses Consulting, Client advisory, Processes re-engineering, IT support & service delivery, and activities in industry verticals like Pharmaceuticals, Retail, Banking, Telecom, Transportation, Natural Gas, Engineering and Manufacturing.
Satyendra has delivered in client advisory roles in Sweden, UK, Europe, Japan, Hong Kong, Singapore and India to bring on-board global cultural experience gathered in working across diverse work cultures. Satyendra has been active on industry forums as guest speaker on Service Integration and Management in the Nordics.
We have read across many forums and papers how Service Integration and Management (SIAM) is the strategic glue that binds multiple delivery organisations together in a multi-vendor IT landscape. But despite growing recognition of this, the adoption and maturity of SIAM in Nordics remains low. More