Paul Jones Winlund

Head of CEM Foresight Sweden, Tieto

The world around us is changing ever faster. Most of our customers are putting more and more effort into trying to find and define their future business models and revenue streams. But, they are struggling. For the last 15 years, Paul has helped management teams with these challenges. He is also an expert in the areas of understanding "The Modern Customer and Their Expectations", as well as understanding "How to Go from Legacy KPIs to New Ways to Measure Success".

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