Mikko is the Vice President, Head of Customer Experience Management business unit at Tieto.
Please note, Mikko has joined the Tieto alumni team and is currently working elsewhere.
Working within an ecosystem is becoming ever more relevant - they are the lifeblood of start-ups, even start-ups within large enterprises, such as Tieto’s Customer Experience Management (CEM). More
It was hard not to be dazzled by the energy and creativity on display at Slush this year. Of course, digital innovation never sleeps; can't we have the same fireworks all year round? More
In a hackathon, developers from different backgrounds get together to rapidly prototype their most innovative ideas. What if organisations were to do the same on a daily basis? More
The world will not end this year. I have been closely monitoring the digitalisation of companies and society for years from the perspective of customer experience management. I have been fortunate enough to be involved in helping companies to change and find new business models. I would like to highlight three things on the basis of my experience that I think will become much more important this year from the point of view of customer experience management. More
Slush is a great event for Eurasian startups and tech talent to meet with international investors, executives, and media representatives. The event has helped build a great ecosystem. In Finland, it has changed the entrepreneurial atmosphere and I think it has also had an impact on the Nordics and Baltics. It is a great place to get new ideas and inspiration, build and start new businesses, create innovations, and build a new, tighter ecosystem. More