Marja Leena Pinomaa

Marja Leena Pinomaa, Head of Enterprise Feedback Management, Acting Head of Customer Experience and Insights, Tieto

Marja Leena is Director, Head of Customer Service Experience at Tieto. She has close to 30 years’ experience from the IT service business in various roles and countries. For the past six years she has focused on developing, implementing and improving the global processes and tools to manage the feedback and measure the experiences of Tieto's customers.

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