Education/experience: I have close to 15 years of IT industry experience, having worked in different capacities ranging from business consulting to IT service delivery and account management. During this time I have had the privilege of working both with the largest IT services company of India and now with the largest IT services player in Finland. My education is in Sciences with a Master’s in Business Administration.
Describe your normal day at Tieto
My normal day at Tieto is full of surprises because I have an urge to get involved in multiple initiatives that can often make preplanning my work rather impossible. So in my daily life at Tieto I get to live the true nature of business dynamism that is characteristic, jumping from one high priority item to another.
What is the most exciting thing at your work?
The most exciting thing at work is being able to help solve our customer challenges and develop new solutions/ services that we can take to market. Being in touch with the changes around us and exploring new ideas with our excellent Solution Managers and Customer Executives make the future look much brighter than the present.
What does Business Transformation and/or IT Transformation mean to you? Business and IT transformation is a reality that we and our customers need to accept. We cannot freeze ourselves in time and thus the most needed skill to survive in the future is our ability to transform. It helps us in Tieto realizing and enact the true potential of our company in delivering world class end-to-end IT services.
Twitter account: @mailmanishks
LinkedIn account: http://fi.linkedin.com/in/manishkrs/
Your favorite quote: “Be the change that you wish to see in the world.” ― Mahatma Gandhi
It is a proven fact now: There is a long way to go for attaining maturity in Service Integration and Management in the Nordics. More
In a world that's increasingly getting digitalized, companies feel the need to play in ecosystems and partner with multiple providers. The life of the IT management is getting tightly intertwined with business management and there is an ever-growing need for effectively orchestrating the complex ecosystems to help meet or even exceed business expectations from operational IT services. More
I have had the privilege of being involved in multiple Service Integration and Management implementation programs at different stages during the years. A critically important aspect I find to stand out in most of them is change management. Suppliers and companies often underestimate the importance of change management in SIAM implementations. Organisations fail to understand the significant change that SIAM will bring as it is implemented across the extended enterprise. More
There is a lot of noise in the business world around the need for inventing and deploying new digital business. A thing that has dawned upon the corporate world based on the meteoric success of some of the start-ups that have challenged the corporate stronghold. New start-ups with innovative business models are disrupting traditional businesses and it's time for these businesses to fight back to save their ground. More
Service Integration and Management (SIAM) can help companies in tackling the dual challenge of achieving both growth and cost competitiveness at the same time. Manish Kumar looks at SIAM from the perspective of aligning business needs to IT services. More
I once read that the best way to kill innovation in an organization is to implement a corporate innovation program. Something like this would simply ensure that the true innovative spirit of an individual gets drowned out by corporate bureaucracy. So my initial thought when I first heard about Tieto SPARK was 'not another initiative to get us to be innovative’! The reason I use the words 'my initial thought' is that actually being part of the overall process changed my mind. More
Companies need to make good use of IT to succeed in their core businesses—to the extent that some business models, such as those of Uber, Airbnb or Amazon, are fundamentally built around IT service platforms. Convenient or not, IT is business today, and in our effort to get the best from it, we most often end up with multiple IT service providers. In many cases, the end result is confusion and a gap between business expectations and the ability of IT to deliver. More
The word 'Ecosystem' has been there for ages; teaching us how to live in conjunction with other things around us in a mutually beneficial way. The interesting thing is that it's only now getting understood in the business world. The same principals of mutual co-existence and the ability to add unprecedented business value through mutual collaboration is sowing the seeds of these business ecosystems. More
Change has been the only constant in life for humanity. Why, then, has the sudden focus on transformation become such a big topic for the corporate world? It’s a question that has been troubling me for some time, and on this blog, I have tried to provide an answer. More
Having started my career in textile manufacturing, I always wanted to be in a vibrant industry such as information technology (IT), which I joined over a decade ago. I believe the IT industry’s vibrancy has only been triggered in the last couple of years. An important driving force for this change is the incorporation of apps into our smartphones. More