Jaakko Hallavo

Lead Business Consultant, Tieto Corporation

Jaakko Hallavo works as a Principal Consultant in Tieto’s Customer Experience Management business unit. His passion is to help customers to grow and become more profitable through better management of customer experience and insight, and creating seamless customer experience across digital and traditional channels.

Jaakko has 15+ years of experience developing successful multi-channel strategies for global telecoms, digital, b2b and retail companies. As a Principal Consultant he leads assignments ranging from multi-channel commerce insight to concept planning, requirement and capability analysis, IT architecture design, organizational change management and growth tactics.

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