Annastiina Larronmaa has 20 years of experience across a variety of international IT projects and continuous services assignments. Her business perspective is driven by lifelong, experimental and peer learning as well as organizational competence and end customer value. Annastiina is currently the Delivery Executive for Tieto, Energy Utilities.
Why is customer experience management (CEM) increasingly important in the energy sector, and how can energy companies address this need? Annastiina Larronmaa, Delivery Executive for Tieto Energy and Utilities, answers these questions and offers insights about customer experience management for energy companies. More