December 11, 2018

Elevate Your Employee Experience

Jasmiina Galenius

WFM & HCM Solution Consultant, Tieto

“Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.” This quote by Sir Richard Branson, the founder of Virgin group is not only trending on LinkedIn, but also in companies, where the struggle to attract and retain the best talents is real.

Through social media, word spreads fast and negative employee reviews can have significant impact on employer image. At the same time technology also enables numerous possibilities to support companies in providing exceptional employee experience and gives a chance to differentiate positively.   

HR professionals are actively using and looking into systems that best serve the employees in supporting day-to-day needsWe cannot really talk about digital transformation in HR anymore, since it has turned into a continuous state – status quo – and HR is embracing that. Automating HR processes and leveraging artificial intelligence deepens HR’s role as a strategic partner supporting business growth and development. 

Transparency, trust, and mobility 

To stay on the top of the game, companies need to provide up-to-date tools and processes throughout the employee lifecycle. From recruitment to retirement, the relationship between employee and employer should be based on mutual trust. Transparency is the key element to achieve such trust. Even legislation says that we as employees are entitled to know what kind of information is stored about us. Employer needs to make sure our data is safe and available at anytime from anywhere. The aspect of mobility is also important. In several industries, working days are shifting from 9-5 to more flexible hours and remote work is becoming a standard. We need to have the tools where our employees are – in their devices, available whenever, wherever, on the go. 

Combining transparency, mobility, and trust creates employee empowerment. Employees have the visibility to their own data, have easy access to it and may update information to ensure it is always current. With mobile tools, the changing tasks can be communicated straight to the employees and updated on the way. This is crucial in jobs where employees are in the field working with various tasks.   

Let New Technology Drive Your Employee Experience  

Changes in the job market are happening in parallel with technological development. In order to stay up-to-date, employers should consider how new technologies can improve the employee experience. Tieto is working on this kind of development itself. Virtual Office Tour experience by Tieto Enhanced Reality Lab was tested in recruitment process by our team, Cloud Born Enterprise Applications. Candidates can walk through our office, meet future colleagues, and experience our culture and values in virtual reality already during the application process. In general, virtual reality is a very powerful tool in any kind of introduction. It can effectively visualize how tasks should be performed, how a new store should look like, or enables CEO to greet every company new joiner. The possibilities are vast.  

Technology and data have been used for years to get to know our customers’ requirements and business demandsNow is the time to get to know our employees and what makes them happy at work. With technology, we can streamline the day-to-day life at work and have tools to enable the very best performance for every employee.  

Learn more about this topic 

Yle looked into the amazing development of virtual reality technology presented at Slush 2018.  At Slush Tieto showcased the Tieto Virtual Office Tour – an example of using VR in recruitment and on-boarding.
 Virtual Tour Experienced at Slush 2018 – at Tieto booth
Cloud based Workforce Management and Human Capital Management solutions such as: QuinyxWorkday or SAP SuccessFactors are examples of platforms that can easilhelp your organization in providing Exceptional Employee Experience.  

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