January 21, 2015

What should a CIO take into account in 2015?

Kim Lindgren

CIO, Tieto

World is moving at a faster pace than before, and digitalisation continues to reshape every industry. Media, wholesale, travel, and IT are already in the middle of the disruption. It remains to be seen which industries will be the next to undergo a total modification.

From the perspective of an CIO, we are living in interesting times. Traditional technologies and legacy systems aren’t disappearing overnight; rather, they’re slowly evolving. At the same time, there is an increasing pressure to build new digital services and channels to support the business transformation. New services require new competences and additional resources, which means change management skills are more than needed

Digitalisation is creating a platform for new types of ecosystems, that will enable us to create totally new service formats for our customers.

The digitalisation of services requires a better cooperation between the different parties in the value chain. Instead of a traditional customer-provider model, we need to think and build the new services so that all players in the entire value chain act as one entity providing full transparency of the transaction to the end customer. This requires a new level of integration both on process and IT-systems side.

As more services move to the web, security becomes a whole new issue. Security has to take a new set of threats into account and a new approach is required. In many companies, security related topics will be raised on management team agendas.

Cloud services are becoming the norm, as Niraj Sood wrote in his blog post 'What to Expect From Cloud 2015'. During 2015 we will see that the coverage of SaaS (Software as a Service) based services will continue to expand and SaaS based solution stacks will become a true option for traditional on-premise services.

As the variety of devices grows, mobile services will become even more current. Smart devices such as watches and glasses will become even more popular. Sensor technologies will create entirely new possibilities, and this year, we will talk a lot about the Internet of Everything.

The importance of architecture

As traditional and monolithic solutions are replaced by decentralized and modular SaaS-based cloud services, the architecture has to be clear. Without clear architecture managing the cloud based working environment becomes a nightmare.

During 2015, Big Data and analytics will also play a key role. Obviously, digitalisation and smart services are built on well-working analytics. The Internet of Everything will continue to emphasise the need for analytics and on the other hand, it will create new possibilities.

Every CIO has an interesting task at hand in the new year. We will face new challenges as markets change at a quick pace. We need to understand new needs and direct actions towards the correct course despite the slowness coming from the legacy systems. I hope that this year, CIOs will take a step closer to customers and people and see the ongoing disruption as an opportunity to create something totally new.

You can find our Future of Business Transformation study here.

Kim Lindgren is the CIO of Tieto. You can read his previous blog posts here.

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