December 12, 2014

Common cloud challenges 6/6 - How to manage the growing number of cloud providers?

Niraj Sood

Business Development, Tieto Managed Services

This is the final blog post in this mini series. We've take a look at some of the most common challenges related to cloud

Today we will address how your enterprise should address the growing number of cloud providers. You can read the previous post here

Common challenge nr 6: How to manage the growing number of cloud providers?

Many companies are working with a growing number of cloud providers. The largest cloud providers tend to dominate when it comes to building strategies, assessing providers and dealing with issues.

However, organisations also employ many small, niche cloud providers to solve very specific business and technical problems. These providers are fulfilling business requirements due to a unique application or narrowly scoped use case or by bringing in new ideas and innovation.

Multisourcing service integrators increases the need for cloud management skills

Cloud computing is taking multisourcing to a new, more dynamic level, changing the operational model for IT. For an IT provider, a new core competence is acting as a trusted broker for services delivered from many, changing providers.

The average number of external IT service providers that buyers use is increasing. According to Gartner, in 2005, the average grew from 3.75 to more than 12 in 2010 on a global level and reached 19 in North America and 26 in Western Europe in 2012.

Vendor relationship management is a key skill for CIO organisations, and getting all the time more important. To make the task easier for you, you need to identify partners who can take part of the workload by brokering smaller service players on your behalf.

Even the most complex delivery structure should provide seamless services as expected by end users. Also, any needed changes should be executed through the whole service chain in close to real time.

Tieto can make Hybrid IT governance easy and secure

Tieto’s hybrid model means that we take the role as a multisourcing service integrator regardless of source or style of service delivery. Our strong ambition is to be the leading cloud integrator in the Nordics for our customers hybrid environments running on different technologies. Our self-service channel gives both end users and IT management powerful tools to adjust the services to their needs. It also gives improved control, visibility and transparency for our customers.

We believe that offering the most innovative and flexible services from a variety of cloud ecosystems, integrated and optimized according to our customers' needs will simplify the governance of cloud providers for our customers and make the transition to a hybrid cloud model more efficient and secure.

Read more already today

If you want to read all the challenges already today you can download the document See what cloud can do for you - uncomplicating cloud business.

Also, read about industry clouds and Tieto’s cloud vision on tieto.com/cloud.

Niraj Sood is leading Business Development in Tieto Managed Services to meet the digital revolution.

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