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The EU General Data Protection Regulation (GDPR) is only six months away, and preparations should be well under way by now.
We are witnessing a multi-faceted, dynamic era of digitalization and countless news on latest technologies such as artificial intelligence, blockchain and robotics keep appearing on daily basis.
Combining in-store and online to serve customers better has been a hot topic for retailers in recent years. Three recent studies examined how retailers have walked the talk in the Nordics. I've wrapped up the results to an overview of the Nordic omnichannel fulfillment.
Most development teams are measured by the amount of functionalities they produce, not on how secure their code is. But you get what you measure. Is this something that should change? What should a software buyer demand from testing?
Data – the thing that horrifies one and inspires the other. For me it’s an opportunity to develop new products and services for the future needs of our clients. In this blog I will share my experiences in service design team at Tieto Customer Experience Management unit. Continue further to explore the journey behind building the Customer Interaction Engine (CIE).